Shipping policy

🚚 Shipping Details

  • All orders are shipped with DPD Tracked. Once your order has been dispatched, you’ll receive parcel tracking details via email or SMS.

  • Standard Shipping (UK Mainland): £6.99 per parcel (up to 2kg)

  • Free Shipping on Orders Over £150
    This offer is valid for UK Mainland addresses only.

📦 Dispatch & Delivery Information

  • Orders placed on Saturday or Sunday will be dispatched on Monday for delivery on the next working day.

  • Orders placed before 4:00 PM (Monday–Friday) will be dispatched the same day for next working day delivery.

  • Orders placed after 4:00 PM will be dispatched the next working day.

Please note: Next day delivery applies to working days only (Monday to Friday).

Please Note: We Do Not Guarantee Next Day Delivery

While we always aim to dispatch orders promptly, next day delivery is not guaranteed due to factors beyond our control, including courier delays, weather disruptions, and high-volume periods.

Additionally, next day delivery is not available for orders placed from:

  • Scotland

  • Glasgow

  • Northern Ireland

  • Isle of Man

  • Isle of Wight

  • Channel Islands

  • Remote or Highland areas

If you're unsure whether your location qualifies for next day delivery, feel free to contact our support team before placing your order.

If you are experiencing any issues with an order placed through our online store, please contact: sales@torvatilingtools.co.uk